Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, you may return or exchange your items within 14 days of delivery, provided they are unused and in original packaging.
Return Process
- 1.Initiate Request
Contact our customer support team via email or phone within 14 days of receiving your order to request a Return Authorization.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are intact and the original invoice is included inside the parcel.
- 3.Ship the Parcel
Send the package back to our designated warehouse address using a traceable courier service of your choice.
- 4.Quality Inspection & Refund
Once we receive and inspect the returned items for quality compliance, we will process your exchange or issue a refund via your original payment method.