Frequently Asked Questions

Everything you need to know about shopping with Bonanza Satrangi

What are your standard shipping times?

For domestic orders within Pakistan, delivery typically takes 3-5 working days. International shipping varies by destination but generally arrives within 7-10 working days.

What is your return and exchange policy?

We offer a 14-day exchange policy for unused items with original tags and receipts. Please note that sale items and intimate apparel are not eligible for return or exchange.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment's progress.

Which payment methods do you accept?

We accept Cash on Delivery (COD) for domestic orders, as well as major credit/debit cards (Visa, Mastercard) and bank transfers for both local and international customers.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' button. We recommend comparing these measurements against your own to ensure the perfect fit for stitched garments.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to differences in monitor displays and photographic lighting, slight variations in shade may occur.